W.E.B.S Ltd
5.0
Based on 27 reviews
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Phoenix Aromas
Phoenix Aromas
16:23 12 May 22
Knowledgable team who created a custom theme for our WordPress website and built a custom product database for us to manage technical products. Easy to work with and efficient in their workflow. Would recommend.read more
Gary Hughes
Gary Hughes
15:21 21 Dec 21
Our company have used W.E.B.S Ltd for many years and found the quality of the work to be very good, we have recently had them develop an app for our engineering department and they have walked us through the app very professinally and been extremely responsive when we have required changes.read more
Star Eastern
Star Eastern
10:44 28 Mar 20
I have worked with Justin for long period.To work with him is very easy and he always provide you the GREAT services.Recommend him A+++++++++++++read more
Elliott Callahan
Elliott Callahan
15:02 27 Sep 19
Excellent service from a very knowledgeable provider. WEBS has helped me immensely with my business website, social media presence as well as a whole host of other areas. Could not recommend anyone else for your business. Always there to answer any issues you may have and is super helpful in advising you on the best methods to boost your business’ online appearance. 5 Stars!read more
Pete Brown
Pete Brown
09:17 14 Jun 19
I have had my current website for a number of years thinking it was okay but when Justin designed me a new one I couldn’t believe the difference.It is very unique and i have had lots of feedback from friends and customers as to the positive change.He is patient, adaptive to change and very skilled in his profession.I believe my business will benefit solely from this change in Website.I wouldn’t hesitate to recommend.read more
Bill McElhinney
Bill McElhinney
15:13 20 Feb 19
Excellent service from WEBS. They built two websites for me in WordPress and ran a successful SEO campaign over a 12 month period. Justin is very tech savvy and manages all my domains, web hosting and DNS, plus I recently moved onto the G-Suite platform for business email. Overall, I would recommend this company as being efficient, reasonably priced and highly competent.read more
Hazel Bate
Hazel Bate
13:14 21 Dec 18
The website Justin wrote for me looks really impressive and I’m getting great positive feedback from others looking at it. I’m sure it will help my business with moving forward. Justin was very quick at doing any work requested, even when he had other commitments, with patient professionalism and efficiency. I thought his development costs were very fair too. His support of my old website was always reliable and good advice given. Thank you Justinread more
Roger Ellis
Roger Ellis
11:40 27 Sep 18
I have worked with Justin and WEBS Limited for more years than I care to remember. He designs all of my websites and is my top “guru” when any internet related issues arrive. I have found him thoroughly professional, incredibly knowledgeable, easy to work with – and his rates are very competitive. 100% recommended. The best in the game in my view.read more
Louise Lee
Louise Lee
10:25 21 Sep 18
In May 2016 I was not a client of WEBS but that didn’t prevent Justin from leaping into action with no notice at all. My website had been hacked and in no time at all Justin had created a temporary solution and gave sound, sensible advice as to how to deal with the hack. For me it was an anxiety ridden morning, for Justin, it’s just what he does, with ease, grace and expertise.Roll forward a few years and Justin is still expertly doing his stuff and whenever I make ridiculous requests, he suggests the correct solution. Justin is always working to make my site better, to encourage more visitors and he suggests practical ways to achieve this. He spent a lot of time helping and researching my SEO and suggesting blogs I could write. Justin gives me frequent updates on the website’s performance and is always at the end of a phone if I want to discuss anything. For all things webby, Justin is my trusted advisor and I always recommend him where possible.If ever you’ve worked with a web designer or SEO expert and you feel either bamboozled or as if it’s all smoke and mirrors, go to Justin because he expertly guides you through every part of the process and gives practical support and advice.read more
Lee Paul Heron
Lee Paul Heron
20:12 07 Sep 18
I’ve been a customer of W.E.B.S Ltd for over ten years now, and I have no intention of moving elsewhere. They have hosted multiple business websites, personal websites and email services for me over the years, with almost no issues, and better than 99.9% uptime. Excellent quality, fast, reliable servers, and quick expert support on hand whenever needed. I would have no hesitation in recommending Justin and the team. Thank you all, and best wishes for another ten years.read more
Darrin Bonfield
Darrin Bonfield
09:10 07 Sep 18
Justin at WEBS I have personally known for several years of which I then gave the task to build and design my Martial Arts website. This has turned out to be a viable asset to my business and has been built and maintained to a very high and professional standard.I can’t recommend Justin highly enough as his knowledge for web design, technical support and fault diagnosis is 2nd to none. If your looking at investment for your business with total confidence give Justin a call you won’t regret it!!DarrinNTKD Schools.read more
Patrick Marston
Patrick Marston
07:35 07 Sep 18
I’ve always found W.E.B.S Ltd to be highly skilled website designers, developers and marketing specialists that are incredibly helpful with any technical issues I’ve had, replying speedily with a solution. W.E.B.S Ltd also communicate relatively complex tasks into easy-to-understand terms that allows you to maintain your own website too, which is very useful. I can’t recommend these guys enough.read more
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During the coming days, weeks and months, we are going to be restricted in our daily lives. We may not be able to visit friends, relatives and customers due to the risk of spreading the dreaded Coronavirus. This post aims to highlight a remote connection tool I use in my daily business, which will help you, to communicate and support others during these difficult times.

Remote Support Software

Have you ever been on the phone trying to support someone who is not very confident with computers? It can be frustrating and difficult, but there are tools which can help.

One of them, I’d like to tell you about is FREE and easy to use. It’s called Team Viewer.

Now, there are others, but this is the one I use at work and it’s the one I am going to tell you about. It’s FREE to use for non-commercial use and I strongly recommend it as a reliable, safe and efficient tool which works on Mac and Windows.

What exactly is it?

It is a piece of software which creates a secure connection between two computers. It will allow you to connect to a target computer and control it as if you were sat in front of it. This is essential for me when supporting a business with their IT requirements, but I also use it for personal reasons e.g to help friends and family.

Example Application

Due to coronavirus, my Aunt called to ask if I would order an iPad for her, so she had something to use during the lockdown. Her old one is old and slow. During set-up, the iPad needs a WiFi password, which she has forgotten. I need to reset it for her….. remotely.

Talking a 70+ year (young) person through the process of logging into a router to make technical changes is not easy. This is why remote software tools are used. They will allow me to operate a remote computer as if I were sat in front of it.

I use and recommend – Team Viewer

The first step is to download the Team Viewer software on BOTH computers.

  1. Install Team Viewer on the computer YOU use
  2. Install Team Viewer on the computer your FRIEND/RELATIVE OR CUSTOMER uses (by talking them through the process)

*I appreciate in this situation, YOU need to talk the other person through this part on the phone. This itself can be tricky in my experience, but be patient and my advise is to dry run the process yourself, before you talk to the other person, especially if they are elderly.

Install the Team Viewer Software

Click the ‘Download for FREE’ button on the homepage of Team Viewer. This will download a file to your computer which you need to RUN.

This works on Mac and Windows no problem.

  1. Download it from the Team Viewer Website
  2. Run the installer which you downloaded
  3. Follow the onscreen instructions and accept the terms
  4. Obtain the ID and Passwords (from the destination computer you wish to control)
  5. Enter the ID into the window
  6. When prompted, enter the password they provide you (from destination computer)
  7. Connect

That’s it. IF you have entered the correct ID and Password, you will be able to see the destination computer and control it, as if you were sat in front of it.

Alternatives to Team Viewer

There are plenty of other options. We can’t offer specific advice on them, as we use the one mentioned above. If it helps, here are others you can try.

Other Audio / Video Conferencing Options

If you need to offer more visual help and reassurance, without a need to directly control a remote computer, you can try these additional tools for video support.

These are links to the guides to help you use the tools below.

Be Safe everyone.

If any of my customers, friends and colleagues, need IT help to support their loved ones during the lockdown, I am prepared to help free of charge.

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