Email Deliverability in cPanel

Email Deliverability Update Feb 2019

We added the Email Deliverability in cPanel, and the Email Deliverability in WHM interfaces. These interfaces allow users to identify problems with DKIM, SPF, and PTR records. Users can fix all problems over which they have authority. This will make other mail servers more likely to accept emails that your users send.

Email Accounts interface improvements

In cPanel & WHM version 78, we refactored cPanel’s Email Accounts interface (cPanel >> Home >> Email >> Email Accounts) to improve its usability and appearance for standard and mobile displays.

The changes include the following improvements:

  • Improve the appearance and streamline functionality of the Email Accounts table.
  • Highlight critical actions, such as Create and Delete.
  • Move account management functions to a separate interface.
  • Organize functions into sections of the interface.
  • Include links to related account functions, such as Autoresponders, Disk and Quota, and External Authentication.
  • Improve interface text and confirmation message warnings.

This refactor is part of our continued effort by cPanel LLC to improve and standardize interface appearance and usability.

cPanel’s Email Deliverability interface

In cPanel & WHM version 78, we added cPanel’s Email Deliverability interface (cPanel >> Home >> Email >> Email Deliverability). This interface allows cPanel users to manage their domain’s DKIM, SPF, and PTR records. It also allows users to resolve any problems that may exist with these records. This new interface replaces and improves the functionality of the previous Authentication interface(cPanel >> Home >> Email >> Authentication).


Certain records may require access rights to a domain’s DNS records. If you do not possess access to a DNS record, the interface provides information about how to resolve the issue.

Server administrators can manage user access to this feature with the Email Deliverability (Authentication) option in WHM’s Feature Manager interface (WHM >> Home >> Packages >> Feature Manager).

Rename the Authentication interface to Email Deliverability

In cPanel & WHM version 78, we renamed the Authentication interface to Email Deliverability. This new name more clearly describes the purpose of this interface.

For more information, read our Email Deliverability documentation.

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