Covid-19 CoronaVirus
W.E.B.S Ltd
5.0
Based on 27 reviews
powered by Google
Phoenix Aromas
Phoenix Aromas
16:23 12 May 22
Knowledgable team who created a custom theme for our WordPress website and built a custom product database for us to manage technical products. Easy to work with and efficient in their workflow. Would recommend.read more
Gary Hughes
Gary Hughes
15:21 21 Dec 21
Our company have used W.E.B.S Ltd for many years and found the quality of the work to be very good, we have recently had them develop an app for our engineering department and they have walked us through the app very professinally and been extremely responsive when we have required changes.read more
Star Eastern
Star Eastern
10:44 28 Mar 20
I have worked with Justin for long period.To work with him is very easy and he always provide you the GREAT services.Recommend him A+++++++++++++read more
Elliott Callahan
Elliott Callahan
15:02 27 Sep 19
Excellent service from a very knowledgeable provider. WEBS has helped me immensely with my business website, social media presence as well as a whole host of other areas. Could not recommend anyone else for your business. Always there to answer any issues you may have and is super helpful in advising you on the best methods to boost your business’ online appearance. 5 Stars!read more
Pete Brown
Pete Brown
09:17 14 Jun 19
I have had my current website for a number of years thinking it was okay but when Justin designed me a new one I couldn’t believe the difference.It is very unique and i have had lots of feedback from friends and customers as to the positive change.He is patient, adaptive to change and very skilled in his profession.I believe my business will benefit solely from this change in Website.I wouldn’t hesitate to recommend.read more
Bill McElhinney
Bill McElhinney
15:13 20 Feb 19
Excellent service from WEBS. They built two websites for me in WordPress and ran a successful SEO campaign over a 12 month period. Justin is very tech savvy and manages all my domains, web hosting and DNS, plus I recently moved onto the G-Suite platform for business email. Overall, I would recommend this company as being efficient, reasonably priced and highly competent.read more
Hazel Bate
Hazel Bate
13:14 21 Dec 18
The website Justin wrote for me looks really impressive and I’m getting great positive feedback from others looking at it. I’m sure it will help my business with moving forward. Justin was very quick at doing any work requested, even when he had other commitments, with patient professionalism and efficiency. I thought his development costs were very fair too. His support of my old website was always reliable and good advice given. Thank you Justinread more
Roger Ellis
Roger Ellis
11:40 27 Sep 18
I have worked with Justin and WEBS Limited for more years than I care to remember. He designs all of my websites and is my top “guru” when any internet related issues arrive. I have found him thoroughly professional, incredibly knowledgeable, easy to work with – and his rates are very competitive. 100% recommended. The best in the game in my view.read more
Louise Lee
Louise Lee
10:25 21 Sep 18
In May 2016 I was not a client of WEBS but that didn’t prevent Justin from leaping into action with no notice at all. My website had been hacked and in no time at all Justin had created a temporary solution and gave sound, sensible advice as to how to deal with the hack. For me it was an anxiety ridden morning, for Justin, it’s just what he does, with ease, grace and expertise.Roll forward a few years and Justin is still expertly doing his stuff and whenever I make ridiculous requests, he suggests the correct solution. Justin is always working to make my site better, to encourage more visitors and he suggests practical ways to achieve this. He spent a lot of time helping and researching my SEO and suggesting blogs I could write. Justin gives me frequent updates on the website’s performance and is always at the end of a phone if I want to discuss anything. For all things webby, Justin is my trusted advisor and I always recommend him where possible.If ever you’ve worked with a web designer or SEO expert and you feel either bamboozled or as if it’s all smoke and mirrors, go to Justin because he expertly guides you through every part of the process and gives practical support and advice.read more
Lee Paul Heron
Lee Paul Heron
20:12 07 Sep 18
I’ve been a customer of W.E.B.S Ltd for over ten years now, and I have no intention of moving elsewhere. They have hosted multiple business websites, personal websites and email services for me over the years, with almost no issues, and better than 99.9% uptime. Excellent quality, fast, reliable servers, and quick expert support on hand whenever needed. I would have no hesitation in recommending Justin and the team. Thank you all, and best wishes for another ten years.read more
Darrin Bonfield
Darrin Bonfield
09:10 07 Sep 18
Justin at WEBS I have personally known for several years of which I then gave the task to build and design my Martial Arts website. This has turned out to be a viable asset to my business and has been built and maintained to a very high and professional standard.I can’t recommend Justin highly enough as his knowledge for web design, technical support and fault diagnosis is 2nd to none. If your looking at investment for your business with total confidence give Justin a call you won’t regret it!!DarrinNTKD Schools.read more
Patrick Marston
Patrick Marston
07:35 07 Sep 18
I’ve always found W.E.B.S Ltd to be highly skilled website designers, developers and marketing specialists that are incredibly helpful with any technical issues I’ve had, replying speedily with a solution. W.E.B.S Ltd also communicate relatively complex tasks into easy-to-understand terms that allows you to maintain your own website too, which is very useful. I can’t recommend these guys enough.read more
Next Reviews
js_loader

Due to the nature of Covid-19 and the fast pace changes which are occurring, we all have to adapt and prepare for an unknown duration of interruption to our private and working lives.

As a business, we are as prepared as much as we can be and do not foresee any interruption in service during this period. All our servers are colocated and the backbone provider has assured us of ample support during the time ahead.

Be aware of the potential for an increase in Malware, Spam and Scams

Experts at the NCSC have revealed phishing attacks exploiting worries over COVID-19. There are numerous examples of cyber attacks worldwide since the Coronavirus outbreak.

On 16 February, the World Health Organisation (WHO) warned of fraudulent emails sent by criminals posing as the WHO. This followed a warning from the US Federal Trade Commission about scammers spreading phishing ‘clickbait’ via email and social media, as well as creating fraudulent websites to sell fake antiviral equipment.

Individuals in the UK have been targeted by Coronavirus-themed phishing emails with infected attachments containing fictitious ‘safety measures.’ According to Proofpoint researchers, such attacks have recently become more targeted, with greater numbers focusing on specific sectors like shipping, transport or retail to increase the likelihood of success.

There is a strong possibility that people who begin working from home, could be using computers which are not as up to date, as their work machines. Our advice is to check that any devices you use are patched and fully up to date and running anti-virus software. Out of date software is an easy target and with an increase in criminal activity, it is important to ensure your systems are as secure as possible.

Software to Help those Working from Home

If you are not using G-Suite, you might benefit from some of the following tools which can aid communication with staff, friends and family.

  • WhatsApp (reliable messaging and secure, perfect for friends, family and business)
  • Trello (perfect for organising personal and commercial tasks)
  • Team Viewer (a handy tool for remote access of computers for customers, friends or family)
  • File Sharing (DropBoxGoogle Drive) – If you need access to work files / or to collaborate with others, these are handy to use.
  • Slack (a collaborative tool with 5GB space free. This can help you collaborate with others effectively.)
  • Workplace (a new tool by Facebook and similar to slack)
  • ToDoist (a handy little tool to create actionable to-do lists. For G-Suite customers, you can also use the built-in Tasks app)

All of these apps have FREE versions, you can use to help whilst working from home.

Use your time at home to perform tasks you don’t normally have time for

Now is an opportune time to think about getting on with business once the mayhem passes. Over the coming weeks, here are some of the things we would encourage site owners to consider. 

  • When was the last time you backed up your website?
  • When was the last time you updated it?
  • Have you audited your website to check for compliance?
  • Are you legally entitled to email existing customers and do you have the right consent logged?
  • Have you looked at your work calendar and considered events and meetings which may need to be adjusted or postponed?
  • Plan offers, incentives, meet-ups and events for the future. Your customers (we all) need to spread positivity amidst panic and alarm.

Website Notices and Information for your Customers

Now is a good time to be thinking about the impact on your business and how you will communicate with your customers during a potential lockdown. If you have websites which have been created by us or others, now is a good time to be planning messages for your websites and/or social media channels. Even, if the messages are not released yet, preparation is key, especially IF you need any help from W.E.B.S Ltd to implement any changes. Please remember, we have lots of clients and are seeing an increase in demand for notices and adjustments to websites.

Customers using WordPress and Joomla (or other CMS websites) are able to post updates themselves. If you need help with specific alerts, popups, mail outs etc, let us know by raising a support ticket.

Google – Offer to Existing G-Suite Users

Customers who use the G-Suite platform should now, can use the Hangouts Premium service free during this period.

The paid version of Hangouts Meet will be free until July 1. Some of the Premium features businesses and schools can benefit from the most during this time include:

  • An increased limit of 250 participants per call.
  • Live streaming with an increased audience limit of up to 100,000 viewers within a domain.
  • The ability to record meetings and save them to Google Drive.

This will assist businesses who need to connect with large amounts of people online with an option to save meetings for others to view at a later time.

Support Response Times

At the moment, we see no increase in support times and will try to avoid any unnecessary delays to support tickets. Obviously, staff illness can impact response times but this is likely to only be a short term impact if noticeable at all. I would ask all customers to use support tickets rather than e-mail, especially during this time, due to an increase in overall e-mail activity. We can support more efficiently in our ticket system.

Projects / Ongoing Developments

Current project work is as yet un-affected although a small increase in project timescales is a possibility. If any of our developers contract the virus, they will need time to recover. Overall, the impact on projects ongoing is negligible and we have options to bring in extra developers if needed.

Share this post:

Facebook
Twitter
Pinterest
LinkedIn
On Key

Related Posts

New Portal Facilities August 2019

Two-Factor Authentication adds an additional layer of security by adding a second step to the login process. It takes something you know (i.e. your password)